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Omnichannel Support

Connect all your customer touchpoints in one unified platform. Provide consistent, seamless support across websites, social media, phone, and email.

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All Your Channels, One Platform

Connect and manage customer conversations across every channel your customers use.

Website Chat

Embed chat widgets on any website platform

Universal compatibility

Custom styling

Mobile responsive

Real-time sync

WhatsApp Business

Connect with customers on the world's most popular messaging app

Business API integration

Rich media support

Template messages

Group messaging

Instagram Direct

Manage Instagram DMs and story replies in one place

Story reply management

Media sharing

Quick responses

Automated greetings

Facebook Messenger

Provide support through Facebook's messaging platform

Page integration

Automated responses

Rich cards

Persistent menu

Voice Calls

Handle phone support with AI voice agents

Natural conversations

Call routing

Voicemail transcription

Conference calls

Email Support

Manage email tickets with intelligent routing

Smart categorization

Auto-responses

Email templates

Priority handling

The Power of True Omnichannel

Go beyond just having multiple channels. Create unified experiences that delight customers.

360°

Unified Customer View

See complete customer history across all channels in one interface

100%

Seamless Handoffs

Customers can switch channels without losing conversation context

45%

Faster Resolution

Reduce resolution time with unified agent workflows

92%

Higher Satisfaction

Consistent experience across all touchpoints

Unified Inbox Experience

See how all your customer conversations come together in one intelligent interface.

Active Conversations

Sarah Chen 🌐

Website chat about product seachat.features...

Mike Johnson 💬

WhatsApp inquiry about order status...

Emma Wilson 📸

Instagram DM about return policy...

Conversation View

Customer via Website

Hi, I'm interested in your AI automation features. Can you tell me more?

Agent Response

I'd be happy to help! Our AI automation can handle up to 80% of routine inquiries...

Customer via WhatsApp

Thanks! Can I continue this conversation on WhatsApp?

Ready to Unify Your Customer Channels?

Connect all your customer touchpoints and provide seamless support experiences that keep customers coming back.

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