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Custom API Integrations

Build powerful custom integrations with our comprehensive API. Connect SeaChat to any system or workflow with our developer-friendly tools.

Powerful Integration Capabilities

Everything you need to build robust, scalable integrations with SeaChat.

RESTful API

Clean, well-documented REST API for seamless integration

Real-time Webhooks

Instant notifications for events and conversation updates

Custom Integrations

Build custom integrations for your specific business needs

Workflow Automation

Automate complex workflows with our integration platform

Common Integration Patterns

Explore popular integration scenarios and implementation examples.

CRM Integration

Sync customer data with your CRM system

Example Use Case:

Automatically create leads from support conversations

Medium
2-4 hours

E-commerce Platform

Connect with your online store for order management

Example Use Case:

Provide real-time order status and tracking information

Medium
3-6 hours

Payment Processing

Integrate with payment gateways for billing support

Example Use Case:

Handle refunds and payment inquiries automatically

High
4-8 hours

Analytics Platform

Send conversation data to your analytics tools

Example Use Case:

Track customer satisfaction and support metrics

Low
1-2 hours

Quick Start Code Example

Get started with our API in just a few lines of code.

Custom Integration Example

            // Initialize SeaChat API client
const SeaChat = require('@seachat/api');
const client = new SeaChat({
  apiKey: 'your_api_key_here',
  webhookSecret: 'your_webhook_secret'
});

// Listen for new conversations
client.webhooks.on('conversation.created', async (conversation) => {
  // Custom logic for new conversations
  console.log('New conversation:', conversation.id);
  
  // Example: Create CRM lead
  await createCRMLead({
    email: conversation.customer.email,
    source: 'support_chat',
    conversation_id: conversation.id
  });
});

// Create custom integration endpoint
app.post('/api/seachat/webhook', (req, res) => {
  const event = client.webhooks.verify(req.body, req.headers);
  
  switch(event.type) {
    case 'message.received':
      handleNewMessage(event.data);
      break;
    case 'conversation.resolved':
      updateCRMStatus(event.data);
      break;
  }
  
  res.status(200).send('OK');
});
          

Integration Benefits

Transform your workflow with powerful custom Seachat integrations.

100%

Seamless Data Flow

Automatic synchronization between SeaChat and your systems

80%

Reduced Manual Work

Eliminate repetitive tasks with intelligent automation

3x

Better Insights

Enhanced reporting with integrated data sources

75%

Faster Implementation

Quick setup with pre-built integration templates

Ready to Build Your Integration?

Follow these simple steps to get started with custom API Seachat integrations.

1

Get API Credentials

Sign up and generate your API key and webhook secret

2

Review Documentation

Explore our comprehensive API documentation and examples

3

Build & Test

Develop your integration using our sandbox environment

4

Deploy & Monitor

Launch your integration and monitor performance

Developer Resources

Comprehensive API documentation
Interactive API explorer
Code examples in multiple languages
Sandbox environment for testing
Webhook event simulator
Developer community support

Start Building Today

Get API access and start building powerful custom integrations that transform your customer support workflow.

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