About Seasalt.ai

Seasalt.ai is a leading provider of cloud communication AI technology solutions, building unified, multilingual, and omnichannel platforms for businesses around the world. Founded in 2020 by industry veterans in AI and voice technologies, Seasalt.ai is on a mission to make enterprise-grade conversational AI accessible, secure, and scalable for everyone.

From SMEs to non-profits to public sector organizations, Seasalt.ai empowers teams to automate communication, elevate customer experiences, and unlock new channels for growth.

Our Mission & Values

Our Mission

Transform the world of business communication with AI—building natural, actionable conversations anywhere, on any channel.

Our Vision

Create a world where humans and AI collaborate seamlessly, delivering business value rooted in simplicity, trust, and technological excellence.

We build AI agents that talk, listen, and act — across messaging, voice, and web — so humans can focus on what truly matters.

We believe the future of work is AI-augmented, not AI-replaced. Our technology helps people do their jobs better, faster, and more meaningfully.

🧭 Our Core Values

Human First

Putting people at the center of all our AI solutions.

Transparency

Open and honest communication across our team and with customers.

Speed & Safety

Delivering fast solutions while maintaining the highest safety standards.

Build with Purpose

Every product and feature serves a meaningful goal.

Global Empathy

Designing solutions with cultural sensitivity and worldwide impact.

Leadership & Co-founders

Xuchen Yao

CEO & Co-Founder

Previously co-founded KITT.AI (backed by Amazon and Microsoft, acquired by Baidu). Two-time founder and recognized AI expert. PhD in Natural Language Processing from Johns Hopkins University CLSP.

Homepage

Guoguo Chen

CTO & Co-Founder

Expert in speech technology, also co-founder of KITT.AI. Deep experience in multilingual speech recognition and conversational AI. PhD in Speech Recognition from Johns Hopkins University CLSP.

Google Scholar

Office Locations

Global Headquarters

Seattle, Washington, USA

Asia R&D and Support Center

Taipei, Taiwan

What We Build

Product Portfolio

SeaChat (Response AI)

AI-powered, multilingual, omnichannel customer service (WhatsApp, FB Messenger, Instagram, Line, web, SMS, voice).

SeaX (Outreach AI)

Outbound engagement, dialpad, campaigns, bulk SMS/WhatsApp/voice for sales and marketing.

SeaMeet (Insights AI)

AI meeting copilot: automated minutes, summaries, semantic analytics, and voice AI for business meetings.

SeaVoice (Voice Autopilot)

Advanced voice AI infrastructure enabling human-like phone agents for inbound and outbound calls — built with state-of-the-art LLMs and speech recognition.

Download the Product Logo & Press Kit

Funding & Investors

Seed Funding

$4.2 million USD raised in 2024

Our investors include:

Unlock Venture Partners (Lead Investor)
Z Venture Capital (ZVC, the corporate venture arm of LINE)
SparkLabs Group (SparkLabs Taiwan)
Grand Vision Capital Group
PatientsForce

Strategic Partnerships

Our platform's power is amplified by deep, strategic partnerships with global technology leaders:

Twilio

Gold Partner

As a Twilio Gold Partner and authorized reseller of Twilio Flex, we have a strengthened strategic relationship to enhance customer experience with conversational AI. Key to our expansion in the Asia-Pacific and Japan (APJ) region.

Nylas

Strategic Partner

Partnership allows us to seamlessly build advanced email and scheduling features directly into our applications, enhancing the contextual depth of our AI agents.

LINE

Strategic Partner and Investment

Through our investor ZVC, we have unique access to LINE's business call APIs, critical for our strategy in key Asian markets where LINE is the dominant communication platform.

Our Journey

Key milestones in our mission to transform business communications

2020.1

Seasalt.ai founded by industry veterans in AI and voice technologies

2020~2023

Surviving Covid19. No one was let go.

2022

Launch of SeaChat omnichannel customer service platform

2023

Introduction of SeaX outreach AI and SeaMeet insights AI

2025

Launch of SeaVoice advanced voice AI infrastructure

Careers at Seasalt.ai

Seasalt.ai operates with a global, diverse, and remote-friendly culture, always seeking engineers, AI scientists, developers, and business builders.

See open positions

Global, diverse, and remote-friendly culture

Work with cutting-edge AI technology

Make real impact in business communications

Collaborate with industry veterans

Contact & Press

24/7 Hotline

+1-(SMB)-AI-AGENT