Insights, tips, and updates on AI-powered customer communications, business automation, and the future of customer experience.
Seasalt.ai introduces WhatsApp Coexistence—keep your native app and unlock API scaling. No more choosing between convenience and growth. Learn how to scale efficiently today!
Discover how Seasalt.ai's WhatsApp Coexistence bridges the gap between the Business App and API, enabling human-AI collaboration for seamless customer experiences in the hybrid era.
Discover how WhatsApp Coexistence eliminates the 'Impossible Choice' between the Business App and API, enabling simultaneous use, seamless migration, and hybrid cost models for scalable business communication strategies.
WhatsApp Coexistence lets businesses use both the Business App and Cloud API on the same number, syncing messages and contacts for hybrid engagement—unifying personal and automated workflows.
Explore the 2026 evolution of WhatsApp Business solutions—compare the App, Premium, and API tiers, pricing changes, and new features like Coexistence for seamless transitions.
Discover why your business is hitting a wall with WhatsApp Business App. Learn 3 key reasons to upgrade to the Cloud API for scalability, automation, professional credibility, and growth in 2026.
Explore the 5 critical 2026 shifts in WhatsApp Business, including Coexistence, market-based pricing, intent-based AI, verification changes, and choosing the right foundation for growth.
Lions Befrienders partners with Seasalt.ai to launch an AI voice agent for senior care. It automates check-in calls, prioritizes urgent needs, and combats staff burnout.
SeaChat by Seasalt.ai is recognized as a leading automation tool for vacation rentals in Smooth Rentals' latest blog post. Discover how SeaChat streamlines guest communication and boosts efficiency.
An in-depth guide on the 2025 TCPA rule changes, providing essential information for businesses to ensure compliance.
Explore live agents, auto dialers, and Voice AI to choose the best outbound call solution for your business needs.
Explore the pros and cons of live vs. AI-driven outbound calls for businesses—compare costs, scalability, and efficiency.
Compare Power, Progressive, and Predictive Dialers for effective, scalable outbound calls in telemarketing and sales.
Compare in-house vs outsourced outbound calls—costs, features, and get practical tips to optimize your customer outreach.
Explore live agents, auto dialers, and Voice AI to choose the best outbound call solution for your business needs.
Learn how to troubleshoot and prevent Twilio 30007 errors to ensure successful SMS message delivery.
Explore whether OpenAI's new voice technology can replace your current interactive voice response system.
A detailed cost analysis of OpenAI's Realtime API compared to human receptionists and voice AI agents.
Compare live receptionists and automated answering services to enhance customer service and efficiency.
Explore Interactive Voice Response and Voice AI options for automated phone systems in small businesses.
Compare live receptionists vs. in-house staff: costs, benefits, and key business insights.
Discover how answering services improve small businesses by enhancing customer satisfaction, increasing lead capture, and streamlining operations.
Explore how SeaX's AI smart care calls can provide regular check-ins, health monitoring and emergency support for seniors living alone in an aging society, effectively improving their quality of life and sense of security.
Discover how SeaX revolutionizes elderly care services through AI technology, addressing numerous challenges in annual phone check-ins, improving service quality, and reducing volunteer burden. Learn how SeaX's intelligent solutions provide better and continuous care for seniors worldwide.
Explore senior care resources in various Taiwanese cities, including care hotlines, emergency helplines, and social support services. Learn how Seasalt.ai's innovative solutions enhance the efficiency of senior care services.
Explore how the SeaX + SeaChat AI voice assistant system can address the challenges of elderly care in Taiwan's super-aging society. Learn how smart care calls improve the quality of life for seniors, providing immediate care, emotional companionship, and health monitoring, while also addressing labor shortages.
Meta AI's Llama 3 release highlights the need for solutions that bridge the gap between powerful AI models and practical business applications. Learn about how Seasalt.ai build customized Conversational AI products to bridge this gap and solve real-world challenges.
Maximize customer engagement on Squarespace with SeaChat's AI - customize, train, monitor, and update your chatbot for proactive visitor support.
Empower your Wix website with SeaChat - Seamlessly integrate customer support on both Wix webpage and WhatsApp. Elevate engagement effortlessly!
MailerLite vs. Constant Contact, Which email service is right for you? Our in-depth comparison breaks down features, pricing, and more.
LINE auto-reply solutions! LINE's auto-response message function will soon cease service. Use Sea...
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Scale your marketing with the right platform. Our HubSpot vs. MailerLite comparison uncovers the best tool to boost engagement, streamline workflows, and save you money.
Find the perfect e-commerce platform for your store in 2025. We compare Shopify, Squarespace, Wix, and more on features, including chatbot integration.
Shopify vs. Squarespace, which Ecommerce Website solution is right for you in 2025? Our in-depth comparison breaks down features, pricing, specilty, integrations, and more.
MailerLite vs. ActiveCampaign, Which email service is right for you? Our in-depth comparison breaks down features, pricing, and more.
MailerLite vs. Mailchimp, Which email service is right for you? Our in-depth comparison breaks down features, pricing, and more.
MailerLite vs. ConverKit, Which email service is right for you? Our in-depth comparison breaks down features, pricing, and more.
Learn about audio file converters, sound format conversion, and the best free audio converter software. Convert audio files effortlessly with our step-by-step guide.
Why is Microsoft Bot Framework and Azure Bot Services(LUIS.ai) outdated? Discover SeaChat - Navigate away from repetitive chatbot shores with advanced LLM tech, fostering engaging, human-like conversations.
Why is IBM Watson NLU outdated? Discover SeaChat - Navigate away from repetitive chatbot shores with advanced LLM tech, fostering engaging, human-like conversations.
Why is Nuance Mix NLU outdated? Discover SeaChat - Navigate away from repetitive chatbot shores with advanced LLM tech, fostering engaging, human-like conversations.
Why is SAP Conversational AI outdated? Discover SeaChat - Navigate away from repetitive chatbot shores with advanced LLM tech, fostering engaging, human-like conversations.
Why is Meta/Facebook's wit.ai outdated? Discover SeaChat - Navigate away from repetitive chatbot shores with advanced LLM tech, fostering engaging, human-like conversations.
Why is Google Dialogflow outdated? Discover SeaChat - Navigate away from repetitive chatbot shores with advanced LLM tech, fostering engaging, human-like conversations.
Why is Amazon Lex outdated? Explore SeaChat - leveraging advanced LLM technology, break free from repetitive chatbot dilemmas and cultivate engaging, human-like conversations.
Unlock the future of Conversational AI - Why shift from intent/entity-based NLU to GenAI/LLM is crucial for scalability, cost-efficiency, and adaptability."
Learn how to legally and efficiently download audio from individual or many YouTube videos using free tools. Explore tools and techniques to extract music, podcasts, sound effects, and more for your creative projects.
SeaChat is a no-code ChatGPT agent builder with live agent transfer, enabling quick creation of multilingual chat and voice agents. It offers seamless integration, easy customization, and low maintenance, ideal for enhancing customer service with a blend of AI efficiency and human interaction.
LLM-based chat agents offer businesses an easy, efficient solution for customer interactions, requiring no complex tech skills and seamlessly integrating with existing systems.
Discover the ultimate guide on developing an AI voice agent chatbot for your business, and connect it to a 24x7 phone system for stellar customer service.
Discover how AI voice agents are transforming healthcare with instant responses for appointment scheduling and medication reminders, benefiting patients with special needs.
Smoothly navigate AI adoption within your organization with SeaChat! This no-code AI agent builder simplifies the process, making it easy and hassle-free. Start from simple use cases and gradually increase AI adoption by experimenting different ways of leveraging AI.
Explore how SeaChat, an AI agent no-code builder, tackles customer concerns about preventing abuse and irrelevant questions, while ensuring you stay within your budget. Find out how their innovative chat monitoring system and cost limit alerts can help you manage your AI agent effectively.
SeaChat helps you mark, review, and improve AI Agent responses, enhancing performance and customer experience.
Discover the future of survey creation with an AI voice agent! Effortlessly craft high-quality questions, enhance user experience, and boost response rates. Say goodbye to manual work!
Discover the game-changing potential of AI phone agents in customer service and sales, transforming inbound and outbound calls for enhanced efficiency and revenue growth.
Discover the future of call management with an AI-powered call agent! From screening spammers to booking appointments, it's your 24/7 personal assistant and gatekeeper.
Explore the future of appointment scheduling with Voice AI Agent, a 24/7 solution integrating AI and natural language processing for efficient, smooth appointment booking.
Explore the future of appointment scheduling with Voice AI Agent, a 24/7 solution integrating AI and natural language processing for efficient, smooth appointment booking.
Connect voice AI agent to a phone number directly. Explore how Voice AI Agents enhance customer service - 24/7 phone support, multilingual, cost-effective, and customizable features.
Explore SeaChat's AI solutions for businesses, Voice AI Agent for voice-based customer service and Chat AI Agent for text-based interactions, each with unique features and use cases.
Discover how SeaChat's AI chat and voice agent integrates with Zoho Desk's Knowledge Base for seamless, efficient customer support.
With the advent of large language models like ChatGPT, generative AI has opened up new avenues of exploration. When AI is combined with speech recognition, it offers unprecedented possibilities for real-time meeting analysis. But what does this mean for daily business operations? Real-time analysis of meeting recordings has become an essential tool for businesses to improve efficiency and communication quality. Through real-time analysis, companies can ensure that every discussion is accurately recorded, making the decision-making process more efficient and precise.
Explore how custom ChatGPT bots can inject new vitality into marketing campaigns. From innovative interactions to enhancing brand image, this article reveals the unlimited potential of AI in marketing.
Explore the revolutionary role of customized AI chatbots in enhancing employee training efficiency and personalized learning experiences, and analyze their key role in corporate culture transmission and business efficiency improvement.
Explore how customized ChatGPT chatbots can revolutionize enterprise internal knowledge base management. This article deeply analyzes their applications in project management, human resources, engineering design, and other fields, revealing the convenience of no-code development and rapid deployment, and predicting future trends, looking forward to the key role of chatbots in enterprise digital transformation.
The revolutionary role of customized ChatGPT robots as customer service. From technical implementation to multi-domain applications, we analyze its importance in improving customer service efficiency and quality, and look forward to the future development trends and challenges of chatbot technology.
Learn how to build a custom ChatGPT bot with accurate answers. From establishing professional knowledge bases to practical development processes, covering knowledge point fine-tuning techniques, and demonstrating successful implementation through SeaChat bot case studies. Provides a comprehensive guide to help you easily create efficient, personalized intelligent chatbots.
The next generation of customer service is reshaping the industry. This article explores the synergy between AI bots and live customer service agents to provide smarter and more humanized support, and explains why it is sometimes necessary to balance the two. We will discuss how technological advancements shape customer experience and business operations.
How customized ChatGPT bots are revolutionizing traditional customer service models, bringing a more humanized and efficient customer service experience. Through in-depth analysis and case studies, we demonstrate how to leverage this new technology to improve customer satisfaction and help businesses maintain competitiveness in a constantly changing market environment. Businesses can learn that through rapid deployment and effective utilization of customized ChatGPT bots, they can provide continuous, timely user support, becoming a key element of new-era customer service.
How customized ChatGPT bots are revolutionizing traditional customer service models, bringing a more humanized and efficient customer service experience. Through in-depth analysis and case studies, we demonstrate how to leverage this new technology to improve customer satisfaction and help businesses maintain competitiveness in a constantly changing market environment. Businesses can learn that through rapid deployment and effective utilization of customized ChatGPT bots, they can provide continuous, timely customer support, becoming a key element of new-era customer service.
Real-time transcription and meeting analysis features have changed the way meetings are conducted. They not only increase meeting efficiency, provide instant insights, and facilitate rapid decision-making, but also enhance attendee engagement and ensure the success of modern business meetings.
Explore how SeaMeet complements Google Duet AI's shortcomings in Chinese language support and meeting efficiency, providing a richer collaborative experience for Traditional Chinese users and advancing cross-language collaboration.
Explore the AI meeting assistant features of Microsoft Teams and Google Meet, compare platform support for different languages, and learn how SeaMeet provides real-time transcription, summaries, and other features.
Explore methods for real-time transcription of Google Meet meetings, from built-in features to the Seasalt.ai tool SeaMeet, emphasizing accuracy, data storage, sharing, and confidentiality. Choose the best tool to ensure efficiency and security.
With the advent of large language models like ChatGPT, generative AI has opened up new areas of exploration. When AI is combined with speech recognition, it provides unprecedented possibilities for real-time meeting analysis. But what does this mean for daily business operations? Real-time analysis of meeting recordings has become an essential tool for businesses to improve efficiency and communication quality. Through real-time analysis, companies can ensure that every discussion is accurately recorded, making the decision-making process more efficient and precise.
Learn the safest ways to batch send SMS from Excel, Google Sheets, and Apple Numbers while staying 10DLC compliant.
Nigeria's top digital payment company achieved revolutionary customer support with an omni-channel contact center, integrating chatbots and personalized Pidgin English support, benefiting millions of users and merchants.
The blog describes how the deployment of an omni-channel contact center revolutionized the customer service landscape for a major private bank in Southeast Asia, enhancing agent performance through real-time speech transcriptions, data-driven insights, and robust data privacy measures.
Discover how Seasalt.ai's transformative omni-channel contact center deployment helped a Top 5 mobile phone brand revolutionize customer support operations in 100 countries, from chaos to customer delight!
Xuchen Yao shares his recent experience with United Airlines' customer service during flight delays and cancellations and proposes solutions to address the challenge of dynamically scaling customer support during surge traffic.
In this blog we’ll discuss our findings on how real Discord users utilize SeaVoice services after reviewing several weeks of authentic speech-to-text data.
In this blog we’ll discuss our findings on how real Discord users utilize our services after reviewing several months of authentic text-to-speech data.
Near Me Messaging solves one problem of webchat: get back in touch with your user even *after* they’ve left the conversation.
With the latest release, SeaVoice Discord Bot is the first on the platform to offer downloadable voice channel recordings with AI-generated transcriptions.
With the latest release, SeaVoice Discord Bot launches massive backend improvements which improve bot stability and future development.
Twilio and Seasalt.ai Expand Partnership in Asia Pacific & Japan to Build Multi-Country Cloud Contact Centers
In this blog, we’ll show how SeaX’s Bulk SMS feature allows agents to proactively send outbound messages via text.
In this post, we explore AI integrations with Case Management, which gives your agents tools to track and record interactions with your customers in SeaX.
In this article, we continue the topic of AI integration by introducing SeaX's AI-powered knowledge base, which provides suggested replies in real-time.
In this blog, we’ll show how Seasalt.ai’s in-house text-to-speech and speech-to-text engines can enhance various aspects of the SeaX platform.
In this blog, we will look at 'distributed' contact centers: what they are, how they can benefit you, and how SeaX uses this to better serve our clients.
In this blog, we highlight one of SeaX's omnichannel communications that allows user messages from any channel to be displayed on the SeaX platform.
In this blog we will introduce SeaX, our cloud communication contact center solution. This is the first in a series of blogs that will introduce SeaX.
In this blog, we demonstrate how Seasalt.ai integrates a full-featured contact center into a Discord server.
In this blog, we’ll walk through creating a server for your brand and connecting a bot, which can automate moderation, bug reporting, announcements, etc.
In this blog, we'll discuss Discord's rise in popularity and why/how companies are starting use Discord to improve their customer engagement.
In this blog, we will look at the three different methods to enable Google Maps Chat with these three different methods to better connect with customers.
Launch your virtual agent on Google Business Messages with Near Me Messaging.
Near Me Messaging integrates Conversational AI with Google Business Messages, allowing 24/7 support via the chat button on your Google Maps profile.
Google is replacing Google My Business app with Google Maps, where businesses can manage their information and reply to customers' messages on Google Maps.
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While Google Business Profile allows business owners to chat directly with customers, Google Business Messages allows integration with virtual customer service.
In this article, we will walk you through Google Business Profile, its chat feature, and a way to avoid missing out on customers' messages.
In this blog, we'll explore the integration of a CRM like HubSpot into the Seax Contact Center, giving you direct access to all your information and tools.
In the last part of this blog series, follow Seasalt.ai’s journey to creating SeaMeet, our collaborative modern meeting solutions.
In the fourth part of this blog series, follow Seasalt.ai’s journey to creating SeaMeet, our collaborative modern meeting solutions.
In the second part of this blog series, follow Seasalt.ai’s journey to creating SeaMeet, our collaborative modern meeting solutions.
In the third part of this blog series, follow Seasalt.ai’s journey to creating SeaMeet, our collaborative modern meeting solutions.
In the first part of this blog series, follow Seasalt.ai’s journey to creating SeaMeet, our collaborative modern meeting solutions.
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