For CTO/CIO: Does your company store terabytes of voice data but have no effective way to use it? Voice data is harder to process than the plain-old ETL pipeline: how can you make structured predictions from it?
Do you have multiple versions of truth and struggle to validate them to a ground truth?
This whitepaper provides a guideline in implementing your voice intelligence strategies.
This whitepaper will give you details on:
Dumb voice data from datalakes
Revenue to draw from insights
Voice insight with speech and natural language processing