Intent/entity based NLU vs. GenAI/LLM based NLU: the difference is in the millions (of examples and dollars) To all Directors of Customer Service or Marketing, if your boss ask you the following question, send them this article: Read more
Why Businesses Should Opt for a Custom ChatGPT Agent Builder Solution In today’s fast-paced digital landscape, businesses are continually looking for efficient ways to engage with … Read more
What Business Should Know about Chatbots: The Journey from Traditional Chatbots to LLM Agents For business owners, streamlining customer interaction is crucial. LLM-based chat agents offer an innovative, … Read more
How to Create an Awesome Voice Agent Chatbot for Your Business with a 24/7 Phone Connection In today’s fast-paced world, let’s talk about how you can level up your customer service game. Read more
The Rise of AI Voice agents in Healthcare: Enhancing Patient Care and Engagement Introduction In recent years, healthcare has witnessed a significant transformation with the integration of AI voice … Read more
SeaChat's No-Code AI Agent Builder Makes AI Adoption a Breeze Introducing SeaChat: Your No-Code AI Agent Builder Are you struggling to push for AI adoption within your organization? Read more
Preventing Abuse and Managing Costs for AI Agents In the fast-paced world of artificial intelligence, having an AI agent to handle chat interactions can be a game-changer … Read more
How to Evaluate AI Agent Responses: SeaChat's Review System for AI Agent Improvement and Control Introduction AI chat agents have become an increasingly popular tool for businesses and individuals alike. Read more
Easy Survey Collection with an AI Voice Agent Introduction Are you tired of spending hours crafting survey questions and manually entering them into your survey … Read more
Inbound and Outbound Calls, AI Phone Agent Can Work for You on Both In the ever-evolving landscape of customer service and sales, AI phone agents have emerged as new and efficient tools … Read more
AI Call Screens on Android and iPhone: Your Personal Assistant and Gatekeeper Have you ever wished you had a personal assistant who could handle your phone calls, screen spammers and scammers, and … Read more
Who's Calling? Enhance Call Quality with a Personalized Voice AI Agent When it comes to managing a busy schedule, every phone call matters. Read more
Voice AI Agent: Revolutionizing Appointment Booking 24/7 Introduction Have you ever wished for a personal assistant who could take care of all your appointment scheduling needs? Read more
Voice AI Agent: Connect Voice AI Agent to Phone and Answer Any Product Service Questions 24/7 In today’s digital age, businesses are constantly searching for innovative ways to enhance customer service and … Read more
Voice AI Agent vs. Chat AI Agent: Navigating SeaChat’s AI Solutions for Your Business In today’s fast-paced digital environment, businesses are constantly seeking innovative ways to enhance customer … Read more
Streamlining Customer Support with SeaChat and Zoho Desk Knowledge Base Integration In today’s rapidly evolving digital landscape, businesses are continuously seeking innovative solutions to enhance … Read more
打造專屬企業的AI聊天機器人 - 客製化ChatGPT機器人企業內部知識庫 探索客製化ChatGPT聊天機器人如何革新企業內部知識庫管理。本文深入分析其在項目管理、人力資源、工程設計等領域的應用,揭示了無需編程開發、快速部署的便利性,並預測未來趨勢,展望聊天機器人在企業數位化轉型中的關鍵角色。 Read more
如何用ChatGPT做線上客服 客製化 ChatGPT 機器人作為客服的革命性角色。從技術實作到多領域應用,我們分析了其在提高客戶服務效率和質量上的重要性,並展望了聊天機器人技術的未來發展趨勢和挑戰。 Read more
如何製作精準回答的客製ChatGPT聊天機器人 如何打造精準回答問題的客製化ChatGPT機器人。從建立專業知識庫到實際開發過程,涵蓋知識點微調技巧,並透過SeaChat機器人案例展示成功實踐。為您提供一站式指南,助您輕鬆製作出高效、個性化的智能聊天機器人。 Read more
AI機器人與真人轉接客服合作無間、人機合作提升客戶體驗 新一代客服正在重新塑造客服行業。本文深入探討了AI機器人和真人客服的協同作用,以提供更智能且人性化的支援,並解釋了為什麼有時需要平衡這兩者之間的關係。我們將討論技術的進步如何塑造客戶體驗和企業運營。 Read more
客製ChatGPT聊天機器人,同時支援LINE和網頁機器人 客製化ChatGPT機器人如何顛覆傳統的客服模式,並帶來了更人性化、更高效的客戶服務體驗。透過深入分析和實例展示,我們展示了如何利用這項新技術來提升客戶滿意度,並為企業在 瞬息萬變的市場環境中保持競爭力。企業可以了解到,通過快速部署和有效利用客製化ChatGPT機器人,能提供持續、及時用戶支持,成為新時代客服的關鍵要素。 Read more
什麼是客製化的ChatGPT?如何應用於商業加強客戶體驗 客製化ChatGPT機器人如何顛覆傳統的客服模式,並帶來了更人性化、更高效的客戶服務體驗。透過深入分析和實例展示,我們展示了如何利用這項新技術來提升客戶滿意度,並為企業在 瞬息萬變的市場環境中保持競爭力。企業可以了解到,通過快速部署和有效利用客製化ChatGPT機器人,能提供持續、及時客戶支持,成為新時代客服的關鍵要素。 Read more