In this edition:

1. [Product] SeaVoice STT/TTS Discord Bot gives Moderators More Control over Voice Channel
2. [Product] Segment Your Customers in Bulk Messaging with Labels

SeaVoice STT/TTS Discord Bot gives Moderators More Control over Voice Channel

The SeaVoice Discord bot introduces two exciting new commands to tailor its use to your preference!

• /config_server allows you to select who will receive the final DM containing the transcription/audio files. We also worked on an updated ✨fancy✨ version of our live transcriptions, which you can turn on (or just still with the original plain-text)
• /config_user allows you to OPT-OUT of ALL transcription sessions - if you set exlude_stt to Yes, none of your audio will reach the bot, and none of your data will be saved

Check out the updated documentation to read more about the new configurations!

Segment Your Customers in Bulk Messaging with Labels

We are excited to announce the improved label system for SeaX Bulk Messaging! Labeling your customers gives a fine-grained control of your customer base, making your outreach campaign more targeted and effective. You can assign customers with multiple different labels. No CSV upload anymore.

Book a demo with us today to learn more about bulk messaging!

Three reasons to read or subscribe to Seasalt.ai newsletter:

1. Keep an eye on building the modern omni-channel contact center

2. Know more about the state-of-the-art speech technologies and applications

3. Gather fun and nerdy facts about customer experiences

Interested in learning more right away? Book a demo with us to get a first hand look at the SeaX platform.