Managed Contact Center
What is a Managed Contact Center?
An all-in-one solution for your contact center: Seasalt.ai provides the software, the human agents, and the operation of your contact center.
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What does a Managed Contact Center do?
Simple: it handles inbound & outbound messages and calls. Use it however you like: for customer service calls, sales calls, or both!
Timeshare your agents!
From half-time (4hrs) to full time (8hrs), or even full day (24hrs), you can choose exactly what days and times you want your agents online.
Worry-free agents hiring!
We help you hire the agents you need wherever and whenever you need them. Besides that, we help you with onboarding, training, retention, and improvements
On a budget? No problem!
Seasalt.ai's scalable software platform provides “fractional” human computing to your business. You can use our services on demand. You only pay for what you used!
Workforce Management made easy.
You will receive detailed reports about the calls powered by our voice intelligence and meeting insights dashboard. The agents work hours, but deliver impacts.
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Multi-national or multiple lines? We provide scale.
Our contact center is flexible with multiple phone lines for one country or multiple countries. You can use one center to service different areas, countries, with different languages.
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Interested? Get a Demo!
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