English

Auto Dialer and Voicemail Drop for Contact Centers: Supercharge Your Throughput & Multiply Your Agents - January 19, 2023

Calling your customers can be a slow and inefficient process. Sitting on the phone all day delivering standard messages and leaving voicemails wastes your agents' time and takes them away from productively engaging with more customers.

Voice Intelligence for Better Workforce Management and Customer Insights - August 11, 2022

Contact centers accumulate massive amounts of voice data through all the customer conversations they have every single day.

SeaX Contact Center Case Management - July 7, 2022

Call center case management and support tickets are the backbone of organized and efficient customer support.

SeaX Contact Center Solutions and AI Intelligent Knowledge Base - June 2, 2022

Efficiency and accuracy are hallmarks of great customer support and call center workflows.