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Auto Dialer and Voicemail Drop for Contact Centers: Supercharge Your Throughput & Multiply Your Agents - January 19, 2023

Calling your customers can be a slow and inefficient process. Sitting on the phone all day delivering standard messages and leaving voicemails wastes your agents' time and takes them away from productively engaging with more customers.

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Voice Intelligence for Better Workforce Management and Customer Insights - August 11, 2022

Contact centers accumulate massive amounts of voice data through all the customer conversations they have every single day.

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SeaX Contact Center Case Management - July 7, 2022

Call center case management and support tickets are the backbone of organized and efficient customer support.

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SeaX Contact Center Solutions and AI Intelligent Knowledge Base - June 2, 2022

Efficiency and accuracy are hallmarks of great customer support and call center workflows.

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