ChatGPT-Powered Contact Centers: Transforming Customer Support in the Digital Age - June 29, 2023Traditional contact center automations can be tricky to define and complicated and time consuming to set up. ChatGPT …Read more
Auto Dialer and Voicemail Drop for Contact Centers: Supercharge Your Throughput & Multiply Your Agents - January 19, 2023Calling your customers can be a slow and inefficient process. Sitting on the phone all day delivering standard messages …Read more
Voice Intelligence for Better Workforce Management and Customer Insights - August 11, 2022Contact centers accumulate massive amounts of voice data through all the customer conversations they have every single …Read more
SeaX Contact Center Case Management - July 7, 2022Call center case management and support tickets are the backbone of organized and efficient customer support. Seasalt …Read more
SeaX Contact Center Solutions and AI Intelligent Knowledge Base - June 2, 2022Efficiency and accuracy are hallmarks of great customer support and call center workflows. Seasalt AI, Inc and Twilio …Read more