Download the Voice Intelligence whitepaper for GPT-powered contact centers here

Auto Dialer and Voicemail Drop for Contact Centers: Supercharge Your Throughput & Multiply Your Agents - January 19, 2023

  • Xuchen Yao
  • Friday, Dec 16, 2022

Calling your customers can be a slow and inefficient process. Sitting on the phone all day delivering standard messages and leaving voicemails wastes your agents’ time and takes them away from productively engaging with more customers. Seasalt AI, Inc and Twilio Inc launched SeaX, a one-stop cloud call center solution with integrated auto dialers, automating your repetitive calling tasks and freeing up your agents to actually talk with your customers.

In this webinar, we will cover:

  • Maximize Agent Talk Time - Get agents talking to live customers 80% of the time.
  • Boost Efficiency - Automate mass call notifications without using a human agent.
  • Intuitive Auto Dialer - One easy interface puts auto dialing side by side with the customer interactions
  • Simple Setup - Fully functioned out-of-the-box system handles answering machine detection, SMS notification, and transferring call to an agent
  • Built-in Analytics - Administrator view generates reports on results of auto dialed calls

If you were not able to attend in person, the full recording is available here and on YouTube:

If you would like to learn more about SeaX or other products, please fill out the interest form and we will arrange a consultation for you right away.