May 2022 - SeaX Knowledge Base and Case Management Webinar

  • Xuchen Yao
  • Wednesday, Apr 20, 2022

Join us on Thursday, May 19, 2022 at 10:00AM (UTC +8) for our next SeaX webinar!

In this webinar, we will cover:

  • AI Intelligent Knowledge Base - Easily provide your agents with accurate information and response templates
  • Intuitive Case Management - Efficient look up and recording of customer interactions
  • Case Analytics - Monitor case statistics and SLAs to ensure quality and efficiency
  • Cost + Efficiency - Automate customer notification of case status

SeaX features include:

  • Natural language processing
  • AI intelligent knowledge Base
  • Real-time STT recording of calls and TTS speech synthesis
  • Agent daily tools (case search, add, and edit, etc.)
  • Administrator tools (case analytics, etc.)

If you would like to learn more about SeaX or other products, please fill out the interest form and we will arrange a consultation for you right away.