Traditional contact center automations can be tricky to define and complicated and time consuming to set up. ChatGPT integrations empower contact centers with flexible automations that effortlessly handle atypical cases while drastically reducing implementation time and complexity. From advanced chatbots to automated agent evaluation, unlock the potential of streamlined tools that revolutionize contact center operations with Seasalt.ai.

In this webinar, we will cover:

• AI Virtual Agents - Smart, personable chatbots with flexibility and product expertise
• Streamlined Evaluation - Automated agent evaluation and performance analysis
• AI Self-Coaching - Generate automatic feedback to facilitate effective agent coaching

If you were not able to attend in person, the full recording is available here and on YouTube:

If you would like to learn more about SeaX or other Seasalt.ai products, please book a meeting with us.